Psychotherapy Direct Billing for Insurance

Simplifying Insurance Direct Billing for Your Peace of Mind

Navigating psychotherapy direct billing claims can feel overwhelming, but at Durham Psychotherapy, we aim to make the process as smooth as possible. Our counselling direct billing service eliminates an extra step, ensuring you can focus on your mental well-being without the hassle of managing payments upfront.

Psychotheapy direct billing available with major insurance companies in Canada

Discover all participating insurers

What If My Insurance Doesn’t Allow Direct Insurance Billing?

If your insurance provider isn’t eligible for direct billing, don’t worry—you can still submit claims manually.

 For instance, providers like Sunlife Financial may cover mental health services but don’t support psychotherapy direct billing for mental health practitioners. In such cases, we’ll provide you with a detailed receipt that includes the therapist’s license or registration number (and their supervisor’s details if applicable) to make your claim submission easy.

All licenses meet the standards of the College of Registered Psychotherapists of Ontario (CRPO) or the Ontario College of Social Workers and Social Service Workers (OCSWSSW).

Coordinating Between Insurance Plans

If you and your partner have multiple insurance policies, we can coordinate benefits seamlessly—provided both policies allow direct billing.

For children’s sessions, claims must first go through the parent whose birthday comes earlier in the year. If the first policy doesn’t qualify for direct billing, we can process claims under the second policy after the initial coverage is manually submitted and exhausted.

How Do I Know What My Insurance Covers?

Your insurance provider’s website or customer service team can give you precise details about your coverage. If you’d like, we’re happy to assist by reaching out to your insurance company on your behalf to clarify your plan’s benefits and limits.

What Happens When Coverage Ends?

If your benefits are exhausted or if your plan only covers a percentage of the session fees, you can pay the balance using cash, debit, Visa, Mastercard, or AMEX. We’ll ensure a smooth transition so you can continue receiving care without interruption.

Practitioners Typically Covered by Insurance

If your benefits are exhausted or if your plan only covers a percentage of the session fees, you can pay the balance using cash, debit, Visa, Mastercard, or AMEX. We’ll ensure a smooth transition so you can continue receiving care without interruption.

  • Registered Psychotherapists (RP or RP Qualifying): Our clinic offers access to these professionals.
  • Social Workers (MSW, RSW): Our team also includes licensed social workers.
  • Psychologists: Please note we currently do not have psychologists on staff.
  • Psychiatrists: These services are covered under OHIP, and we do not have psychiatrists at our clinic.

To determine your eligibility, check if your plan covers services provided by a Registered Psychotherapist or a Registered Social Worker. Once confirmed, you can begin your journey to better mental health with the right support from our team.

At Durham Psychotherapy, we believe in making your healing journey as effortless as possible, starting with a streamlined approach to insurance. Let us handle the details while you focus on your well-being.

7 Days 8:00 - 21:00
(647)-390-9760
info@durhamtherapy.ca